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Allans Billy Hyde Satisfaction Guarantee

If you are not completely satisfied with any musical instrument you have purchased, simply return it in original condition (with all packaging and accessories) within 10 days - for a full refund. Return freight is at your expense and you must provide your original receipt as proof of purchase. This offer excludes software, print and sheet music, Videos, DVDs and apparel.

Note, the above is in addition to your statutory rights.

Allans Billy Hyde Refund Policy

You are entitled to a refund or repair or exchange or credit you have purchased are:
• Faulty
• Significantly different to those shown or described to you
• Not doing what they're supposed to do

When you buy you should choose carefully. You don't automatically get a refund for simply changing your mind unless this was a condition of the sale or part of our advertised policy.

Please keep your receipt as proof of purchase.

All content ©2011 Australian Music Group. The prices and products advertised on this site are for sales from this website only.
Prices and product availability may vary between Allans Billy Hyde retail stores and this website due to our different customer offers.
* The Recommended Retail Price (RRP) is the price recommended by Allans Billy Hyde's suppliers (as most recently communicated to us by suppliers).
Allans Billy Hyde often sells products at less than the RRP. Other retailers may or may not sell at the RRP.